Refund policy

All sales are final. We do not offer refunds.

Due to the handmade, made-to-order nature of our products, we do not accept returns or issue refunds once an order has been placed. What you order is what you get.

Damaged Items
The only exception is if your item arrives broken or damaged in transit. In this rare case, you must email us at nativeboards@gmail.com within 24 hours of your order's delivery. Claims submitted after this window will not be honored, and no refund will be issued.

Please note: even in the case of a damaged item, resolutions are reviewed on a case-by-case basis and are considered only in the rarest of situations.

Agreement
By placing an order with us, you acknowledge that you have read, understood, and agree to this policy in full.